INFORMATION QUESTIONS

FAQ's

Do you offer custom-made designs?

Yes, we specialize in fully customized couture pieces tailored to your style, measurements, and preferences.

How long does it take to complete an order?

Production time typically ranges from 7–15 business days, depending on the design complexity. Bridal or heavily detailed outfits may take longer.

How can I provide my measurements?

You can send us your measurements online following our measurement guide, or visit us for a professional fitting.

Do you offer bridal wear?

Yes, we create bespoke bridal outfits designed to make your special day truly unforgettable.

Can I request design modifications?

Absolutely. We welcome customization requests including fabric choice, color adjustments, and design detailing.

Do you ship nationwide or internationally?

Yes, we offer both nationwide and international shipping. Delivery times may vary based on location.

What payment methods do you accept?

We accept bank transfers, mobile payments, and other secure payment options as agreed during order confirmation.

Do you accept urgent orders?

Urgent orders may be accommodated depending on availability. Please contact us directly before placing a rush order.

What is your return or exchange policy?

Since our pieces are custom-made, returns are generally not accepted. However, we ensure proper fitting and quality checks before delivery.

How can I book a consultation?

You can book a consultation through our website contact form, social media pages, or by calling us directly.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

    Contact Us

    We will answer any questions you may have about our online sales, rights or partnership service right here.

    ADDRESS

    Alisons Tower, Level: 14 (Lift-13) House: 67, Road No: 11, Block: E, Banani, Dhaka

    PHONE

    WEBSITE

    mitwacouture.com